Help
Desk (on-line 24 hours a day)
We provide access to our on-line help desk system 24 hours
a day which is available via the web control panel.
You
can submit requests to sales , support and accounts departments.
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You
will receive an instant customer tracking code onsreen and email
confirmation, and a unique url to track your request.
When
one of our experienced support technicians updates your support
request, you are instantly informed via email with a direct link
to the response.
This
system enables our support staff to track the complete history
of your request and provide the best response to your enquiry.
24
hour online help desk Click
here
On
the rare occations where the problem can not be resolved via the
online system our support technicians can offer support via telephone.
We
aim to get you on-line as quickly as possible and keep you on-line.
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